In the year 2019 is considered to be another good year for Chularat Hospital Group (CHG). Although Thailand’s economy is in a decline, with a gross domestic product growth rate of 2.4 together with various environmental factors that affects overall image of the private hospital sector. But we are able to achieve our goals with revenue growth rate of 17 percent and net profit margin of 14 percent which illustrate the hard work from Chularat executives and every staffs. I would like to appreciate all the hard works and dedication.
Over the past 31 years, one of the things that CHG places as a high priority from past to present is the consideration of patients’ safety and satisfaction. This is evidenced by recognition and accreditation by both international and local organization of Joint Commission International (JCI) and Healthcare Accreditation (HA) standard of Chularat 3 Inter Hospital, Chularat 9 Airport Hospital and Chularat 11 Inter Hospital. Furthermore, CHG also cooperate with government agencies to promote healthcare policies which give ease of access to medical care for patients by being a social security office contracted hospital. This year, Chularat 3 Inter Hospital received a top of mind award from the Social Security Office, one of our government partners that we have always cooperate in taking care of patients covered under Social Security Office.
As CHG intended to operate our business by adhering to ethics and good corporate governance principle to all parties, creating trust among all parties resulting in a good performance team. These factors drives CHG to win the Thailand Top Corporate Brand Value under medical sector award of 2019 from the Faculty of Commerce and Accountancy, Chulalongkorn University together with the Stock Exchange of Thailand. This award shows a brand that is valuable and able to create long-term sustainability through research results from the calculation based on the value of corporate brand with the company’s qualification that meet the criteria to receive award. The company must have a corporate brand value of at least 5,000 million Thai Baht or more and have a good stock market performance for at least 3 years consecutively. Moreover, CHG was evaluated as “Very Good” in cooperate governance practice from Corporate Governance Report of Thai Listed Companies (CGR), held by Thai Institute of Directors (IOD) based on the selection criteria that assess the ability to conduct business with the good cooperate governance policy itself. This award is one of our proud awards for CHG group.
CHG's goals and vision for the next 3-5 years, our strategy is to continue our growth by expanding branches in potential areas and focuses in specialize field to meet the continuously shifting expectation of our customers. By emphasizing on the strength of our network and chain management along with an effective cost management strategy, we ensure the continuing growth of CHG. Moreover, with the rising tide of technological change, we emphasize on introducing leading edge technology to be adopt in patient care, facilitate our customer experience and develop internal capability toward swift accuracy. No matter how many years, to come we would steadfast to conduct our business on principal of good corporate ethics and social responsibility.
Lastly, as a Chief Executive Officer (CEO) and representative of CHG we would like to express sincere gratitude to all customers that put trust in CHG hospital to provide a health care for you and your family. We would also like to express our sincere appreciation to our business partners, every shareholders and investors for your continued support and trust that we provide the best services to our all customers. We will make it our mission to do our best in fulfilling our duties to deliver the best satisfaction for all our stakeholders.
Chief Executive Officer