Sustainability Performance

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The Company is committed to driving sustainable business growth by conducting business with responsibility and considering the interests of all stakeholders. The Company has established organizational policies and strategies to drive sustainable business in company with economic development, social, and environment. A task force has been set up to plan and prioritize key issues and participate in sustainable activities, with the objective of increasing understanding in these areas. A step-by-step analysis is conducted and identify all stakeholders. The Company conducts an annual review of its policies to ensure they remain relevant to new challenges and changing business trends.
Sustainability Performance in 2022
Economic and Corporate Governance Dimension
Aiming to conduct its business with ethics and good corporate governance principles against corruption. Responsible for all stakeholders and sustainable business development. Always prioritize the improvement of service quality, customer relationship management, and privacy, security, and confidentiality of information.
0 Complaints on Corporate Governance
63% Dividend Payout Ratio
10,408 Million Baht
Revenue (Decrease by 13.3%)
4 stars CG Score
(7 consecutive year)
2,778 Million Baht
Net Profit (Decrease by 33.9%)
100% Meeting Attendance
of Committee Member
90% Customer Satisfaction
Social Dimension
Aiming for respecting human rights and treating employees fairly without discrimination, providing equal opportunities, emphasizing the development of the potential and quality of employees’ life at work, ensuring occupational health and safety, and the working environment. Participating in promoting good living and good health in society and communities, also supporting government policies about the public’s healthcare.
0
zero
  • Labor Disputes
  • Complaints from Community and Society
  • Loss Time Injury Frequency Rate (LTIFR)
  • Rate of Fatalities as a result of work-related injury
  • Rate of Fatalities as a result of work-related illness
Number of employees 4,520 persons
  • Female 3,842
  • Male 678
Environment Dimension
Aiming to promote efficient resource management, cultivate a culture of environmental care and awareness, conserve energy, and encourage the efficient use of valuable resources among employees. Responsible for its products and services. Encourage the environmentally friendly products, services, and procurement processes.
0 Environmental Complaints
Total Waste generated
755,151 kg
Waste Intensity
10.38 kg
per Inpatient Day
Waste Intensity
0.00019 kg
per Revenue (1MB)
Total Electricity Consumption
7,063,957 kWh
Electricity Intensity
97.06 kWh
per Inpatient Day
Electricity Intensity
0.0017 kWh
per Revenue (1MB)
Total Water Consumption
70,379cbm
Water Intensity
0.97 cbm
per Inpatient Day
Water Intensity
0.000017 cbm
per Revenue (1MB)
Total GHG Emissions (Scope 1,2,3) 5,210,748 kgCO2eq
GHG Emissions Intensity 71.59 kgCO2eq
per Inpatient Day
GHG Emissions Intensity 0.0013 kgCO2eq
per Revenue (1MB)