The Company has set a goal to become a leading private hospital with Good Corporate Governance under the concept of “The Star of the East” with an outstanding growth in healthcare industry, medical innovations, personnel development, and environmental cares. The Company aims to be a learning organization in the East and Samut Prakan province and to be recognized by the customers in terms of good service quality, emphasizing on customer satisfaction (Patient Focus) with a fair price and the safety of the customers (Patient Safety). Moreover, the Company strives to grow together with the growth of the private businesses and the industries in the East and Samut Prakan province, focusing on service network expansion and service quality improvement through the Excellence Centers.
The Board of Directors and management determined the vision, mission, core values and objectives as follows:
VISION
- Chularat Hospital Group is a leading healthcare service provider in Tertiary care, emphasizing on Excellent Centers, Specialized Clinics and focusing on international hospital quality standards of Joint Commission International (JCI), an accreditation standard of the United States and local hospital quality standards of the Healthcare Accreditation Institute (HA).
- To become a well-known chain hospital with sustainable growth and efficient network management.
- Adherence to the ethics of the profession. To be loved and trusted by the patients forever.
MISSION
Providing standard treatment to customers and ensuring customer satisfaction
Creating employee awareness to protect environment (Environmental Care) and aiming to be green Hospital.
Promoting quality of life in community (Community’s Well Being)
Creating happiness among employees
Core Values of Chularat Hospital ICARE
I
-
Innovation
C
-
Care our CREP
Care our Customer
- Customers
- Internal Customers - Staff
- People we want to be our team/staff
Care our Reputation
Care our Environment
Care our People
A
-
Accountability
R
-
Reform
E
-
Ethic