The Company has set a goal to become a leading private hospital with Good Corporate Governance under the concept of "The Star of the East" with an outstanding growth in healthcare industry, medical innovations, personnel development, and environmental cares. The Company aims to be a learning organization in the East and Samutprakarn province and to be recognized by the customers in terms of good service quality, emphasizing on customer satisfaction (Patient Focus) with a fair price and the safety of the customers (Patient Safety). Moreover, the Company strives to grow together with the growth of the private businesses and the industries in the East and Samutprakarn province, focusing on service network expansion and service quality improvement through the Excellence Centers. The Board of Directors and management determined the vision, mission, values and objectives as follows:
VISION
- Chularat Hospital Group is a leading healthcare service provider in Tertiary care, emphasizing on Excellent Centers, Specialized Clinics and focusing on international hospital quality standards of Joint Commission International (JCI), an accreditation standards of the United States and local hospital quality standards of the Healthcare Accreditation Institute (HA).
- To become a well-known chain hospital with sustainable growth and efficient network management.
- Adherence to the ethics of the profession. To be loved and trusted by the patients forever.
MISSION
Providing standard treatment to customers
Creating employee awareness to protect environment (Environmental Care) and aiming to be green Hospital.
Promoting quality of life in community (Community’s Well Being)
Creating happiness among employees
Core Values of Chularat Hospital ICARE
I
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International Patient Safety
Focusing on the patient safety.
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Integrity
Being a good governance corporation with integrity.
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Innovation
Creativities for developing the corporation.
C
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Continuity of Patient Care
Continuous Patient Care.
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Change
Ready to change for better performance.
A
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Accountability
Social Responsibility and to be trusted by the society.
R
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Respect
Respect and honor people as they are.
E
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Engagement
Love and bond with the Corporation.
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Education
Continuous study for knowledge.
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Environment
Environmental Care.